How can we help?
Straight answers about #NotesApp, with the links to do it. Can't find yours? Ask Nana, our AI helper, in the chat button at the bottom of the page, or contact the team.
Getting started
- What is #NotesApp?
#NotesApp is where African creators, professionals, coaches, consultants, therapists and businesses publish their work,…
- Creating an account
Go to Sign up. Choose Personal for a person, or Organisation for a company, NGO, church, school or club (organisations…
- Installing NotesApp on your phone or computer
NotesApp installs straight from your browser: no app store and nothing to download by hand. Open app.notesapp.name.ng…
- Nana AI: your helper on #NotesApp
Nana AI is our helper. Ask her anything about #NotesApp from the chat button on every page, from the conversation…
- Connect your own AI account
You can connect your own Anthropic (Claude) account so that Nana, the writing help in drafts, sharing and messages, and…
- Free Standard, Free Basic and publishing
Every new account is Free Standard: you can read, comment, follow, book sessions, subscribe, send gifts and buy, but…
Plans and pricing
- Plans and prices
Free Standard: ₦0. Read, comment, book and buy. No publishing. Free Basic: ₦0. Publish and earn. Commission is highest…
- What #NotesApp takes (commission) on each plan
On paid sessions, journal subscriptions and gifts, #NotesApp takes a commission that falls as you move up: Free Basic:…
Publishing and earning
- Publishing journals
Once you have a publishing account (Free Basic or above), write from Write. The composer has formatting, a preview,…
- Paid 1:1 sessions and bookings
Publishers set a session price (₦5,000 to ₦500,000), a length and their weekly availability, shown in Lagos time. A…
- Journal subscriptions
A publisher can offer a paid monthly subscription (₦1,000 to ₦100,000 a month) that unlocks their premium entries.…
- Gifts
A reader can send a publisher, or one single post, a gift from ₦200 to ₦500,000, with a short note, or anonymously. The…
- Getting paid: payouts and when money is released
Add a bank account under Rates & payouts. We verify the account name first and store only the account name, bank and…
- Boosting a post or a store item
A boost puts a published post, or an item in your store, in front of more readers in the Boosted slots on the home and…
- Co-authoring a post
Pro, Business and Enterprise publishers can write a post with other members. The lead invites up to 4 co-authors by…
- Ads and ad share
Advertising on #NotesApp: anyone can buy a banner campaign, paid online and priced by validated impressions: Starter:…
- Messages, group chats and moments
Messages: talk one to one, with bold, italic and underline, sent and read ticks, pictures, videos and documents (how…
- Followers, following and online status
Followers and following: under the follower count on every profile are Followers and Following. Open either to see the…
- Sharing posts to social media
Every post has a share menu (WhatsApp, X, Facebook, LinkedIn, copy link) that works without connecting anything.…
Selling
- Selling physical goods from your store
Your store lives at /u/yourname/store. Add an item, tick that it is sold through #NotesApp checkout, and set the price,…
- Selling digital downloads, PDFs and video courses
Choose Digital download when you add an item and upload your file (PDF, ePub, ZIP, audio, video, Office files or…
- Tracking a parcel
Every store order gets a parcel ID that looks like NA-7K2M9QXD, sent to the buyer by email. Enter it on Track a parcel…
- The official #NotesApp merch store
T-shirts, caps, mugs and more, with the core mark or a seasonal logo from the Brand page. You pre-order and pay with…
Badges and trust
- The verified badge (maroon ✔)
The maroon ✔ shows an account in good standing on an eligible plan, or with the badge subscription. Business and…
- The gold badge
The gold ✔ is for accounts #NotesApp has vouched for, in two kinds: endorsed (we review your public work and back you)…
Teams and organisations
- Organisation accounts
Companies, NGOs, churches, schools and clubs can run a verified channel. Sign up as an Organisation with your CAC…
- Your own domain
Business and Enterprise accounts can serve their page, journals and store on their own domain (for example…
- The API and Console (Enterprise)
Enterprise accounts can use a server-to-server API (switched on per account by our team) to publish posts and read…
- Team hub and team messaging (coming soon)
A shared workspace for your team, with a work board, milestones, a morning summary, a weekly review, meetings and a…
Safety and your data
- Reporting, blocking, suspensions and appeals
You can block anyone in Messages (from the menu at the top of the conversation), mute a conversation you don't want…
- How your money is kept safe
Payments run through Paystack's hosted checkout, so card and bank details never touch our servers. Money is held until…
- Downloading or deleting your data
You can download a copy of your data or delete your account yourself from Account settings. Deleting an account removes…
Company
- Who is Emmanuel Adams?
Aside from being the Founder, CEO and CTO of NOTESAPP TECHNOLOGIES LTD (the company behind #NotesApp, RC 9825642),…
- Contacting #NotesApp
Use the contact form and pick the topic (bookings, payments and refunds, store orders and parcels, advertising,…
- About #NotesApp, status and updates
#NotesApp is run by NOTESAPP TECHNOLOGIES LTD (RC 9825642), a private company limited by shares registered in Nigeria.…
- What is coming next
Not live yet, with no promised dates: connected publishing to LinkedIn and X, AI drafting from your past notes, domain…
- The #1MillionNairaNotesAppChallenge
A coming-soon challenge for influencers: reach 100,000 views and 10,000 new followers to unlock live video, then reach…