Help centre / Getting started
Creating an account
Go to Sign up. Choose Personal for a person, or Organisation for a company, NGO, church, school or club (organisations also enter their CAC registration number). Pick a display name, a username, an email and a password, tick that you are 18 or older and agree to the Terms and Privacy Policy, and you are in.
You will be asked to follow a few journals so your feed is not empty. Verify your email using the link we send: you need a verified email before you can pay for sessions, subscriptions or gifts.
You can also tell us, if you like, what you do, your role and where you work. It is optional and shows under your name on your profile; change it any time in Edit profile.
Every password box has an eye button to show or hide what you typed, so you can check it before you continue. On the app address, app.notesapp.name.ng, you sign in or create your account right on the welcome screen.
Forgot your password? Use Reset password.
Still stuck?
Ask Nana, our AI helper, with the chat button at the bottom of the page, or contact the team and a person will help.