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Voice and video calls
Free voice and video calls in Messages, with anyone you follow who follows you back. No minute limit, on every plan.
Make a call: open the conversation and tap the phone (voice) or camera (video) at the top. It rings on the other person's phone or computer wherever they are on #NotesApp, for up to 45 seconds. During a call you can mute, turn your camera off and on, and end the call.
Answer: an incoming call shows a card with Answer and Decline, with a soft ringtone. If you don't answer, it becomes a missed call.
Missed calls and Call back: every call leaves a line in the conversation (for example "Voice call · 3:12", "Missed video call", "Declined voice call"). A missed call also sends a bell and, if you turned them on, a notification on your device. Tap Call back on any call line to call that person again, the same kind of call (voice or video). Call back isn't offered in group chats or to someone you've blocked.
Who you can call: only people you follow who also follow you, and who haven't blocked you. If you can't call someone, check that you follow each other. Group calls aren't available yet.
Privacy: calls go straight between your two devices and are encrypted. On networks that block a direct connection, the call passes through Cloudflare's relay, which can't listen. We never record calls. We keep only a short record (who, voice or video, when, how long, answered or missed), which is deleted with your account. See Privacy.
If a call won't work:
- Allow the microphone (and the camera for video) when your browser asks. If you said no before, allow it in your browser's site settings or your phone's settings, then try again.
- "Calls are for people who follow each other": follow each other first.
- The call rings but doesn't connect, or drops: try another network (Wi-Fi or mobile data), and close other apps using the camera or microphone. Our Status page shows whether calls and the relay are working.
- On iPhone, use Safari or the installed #NotesApp app; on Android, Chrome works best.
- Calls can't reach emergency services.
Calls are free. Planned: paid calls inside Notes Life (₦5 a minute voice, ₦10 a minute video, from NotesApp Credit), always with the rate shown first. Booked sessions and meetings use a separate video service.
Still stuck?
Ask Nana, our AI helper, with the chat button at the bottom of the page, or contact the team and a person will help.